Shipping Policy

Last updated: 8 10 月 2026

Order processing

Orders are normally processed within 1–2 business days. Processing times may be longer during public holidays, high-volume periods or where additional order checks are required.

Delivery estimates

For UK deliveries, estimated transit times are generally 3–7 business days after dispatch unless a different estimate is shown at checkout. International delivery, if offered, may take longer and can be affected by customs procedures.

Charges

Shipping charges, available methods and any free-shipping thresholds are displayed before you place your order.

Address accuracy

Please make sure your delivery address is complete and accurate before completing payment. Contact us as soon as possible if you notice an error.

Delays and lost parcels

If a parcel appears delayed or lost, contact MercadoTo so we can review the tracking information and assist with the carrier.

MercadoTo
Website: mercadoto.store
21 Netherwood Road
Motherwell
ML1 2LE
United Kingdom
Phone: +44 7765068867
Email: support@mercadoto.store